Customer Service
AUSTRALIA TOLL FREE : +61 1800 385 087
- Queensland (QLD): 9:30 AM – 7:30 PM (AEST)
- Melbourne (VIC): 9:30 AM – 7:30 PM (AEST)
- Perth (WA): 7:30 AM – 5:30 PM (AWST)
NEW ZEALAND TOLL FREE : +64 0800 005 153
11:30 am – 9:30 pm Monday – Friday NZ Time
[email protected]
Malaysia Customer Service
Tel: +60162999252
Calls, Emails, & Chat: 7:30 am – 5:30 pm GMT+8 / Monday – Friday
Front Counter & Collection: 8 am – 5:30 pm GMT+8 / Monday – Friday
[email protected]
USA Customer Service
1501 South 40 East
Suite 330
Provo , UT , 84606
7:00am – 6:00pm (Mountain Time) / Mon — Fri
Tel: +1(866) 202-0065
c[email protected]
Mexico Customer Service
7:00am – 6:00pm (Mountain Time) / Mon — Fri
Tel: 800-681-9216 (Toll Free from Mexico)
Tel: +1(866) 202-0065
Fax: +1(858) 459-9876
[email protected]
Europe Customer Service
Raheen Ind. Est.
Athenry , Co. Galway, IRL , EirCode: H65NW84
9:00am – 5:30pm (GMT) / Mon — Thur
9:00am – 4:00pm (GMT) / Fri
Tel: +353 91 874 600
[email protected]
Taiwan Customer Service
7F., No.66, Nanjing W. Rd
Datong District , Taipei City , 103
9:00am – 6:00pm GMT+8 / Mon — Fri
Tel: 886-2-5594-1409
Fax: 886-2-2550-1830
[email protected]
Philippines Customer Service
LifeWave Philippines Business Center
Unit 802 MDI CORPORATE CENTER, 39th Street, corner 10th Avenue
Bonifacio Global City , Taguig City , 1635
9:00 am – 5:00 pm GMT+8 / Monday – Friday
Office Local PLDT Phone Number: +63 285 409 558
Global Cell Number (Viber and WhatsApp): 63 936 957 8380
[email protected]
Japan Customer Service
Shinjuku Washington Hotel Main Bldg. 3rd Floor
3-2-9 Nishi-Shinjuku
Shinjuku-ku , Tokyo , 160-8336
9:00am - 5:00pm GMT+9 / Mon - Fri
Tel: 03-5669-0947 / 050-3198-1108
Fax: 03-5669-0957 / 03-6632-9901 (E-FAX)
[email protected]